EMBRACING ESG AND SUSTAINABILITY
AT MIDLAND MICROFIN LTD.
Pillar 1
Financing a
sustainable future
At Midland Microfin Ltd., we are steadfast in our commitment to integrating environmental, social, and governance (ESG) principles into our financial solutions. We prioritise sustainability and social impact through innovative financing options that support environmentally friendly and socially responsible projects.
We champion the adoption of clean energy through our green financing initiatives. Our offerings include financing for solar torches, solar bulbs, and energy-efficient appliances such as induction cooktops. These initiatives are pivotal in reducing carbon footprints, fostering a sustainable future, and empowering communities with renewable energy solutions.
Our financial support extends to agricultural sectors and Water, Sanitation, and Hygiene (WASH) initiatives. We provide the necessary funding to enhance rural livelihoods, improve agricultural productivity, and promote health and well-being through better access to clean water and sanitation facilities.
Our Midland Carbon Programme is dedicated to mitigating climate change by reducing carbon emissions. We implement a range of sustainability projects aimed at offsetting carbon footprints and promoting eco-friendly practices within the communities we serve.
We integrate sustainability into our operations, continuously striving to enhance our social impact. Our projects focus on community development, economic empowerment, and environmental stewardship, ensuring that our growth is inclusive and sustainable.
We are committed to fostering financial inclusion by providing accessible and affordable financial services to underserved communities. Our initiatives aim to empower individuals economically, enabling them to improve their livelihoods and achieve financial independence.
Pillar 2
Empowering our People and
Delivering Value
At Midland Microfin Ltd., we believe that our employees are our greatest asset. We are dedicated to creating a positive work environment that fosters continuous growth and development. Our achievements include being certified as a Great Place to Work for the fifth consecutive year and providing 157,404 hours of training in FY 22-23, reflecting our commitment to nurturing our workforce.
Pillar 3
We prioritise the health and well-being of our employees through regular health check-up camps and dedicated grievance redressal mechanisms. These initiatives ensure a supportive work culture where employees feel valued and cared for.
Our 100% customer complaint resolution rate underscores our unwavering focus on delivering exceptional service. We strive to exceed customer expectations, solidifying our reputation as a customer-centric organisation
We are dedicated to fostering a diverse and inclusive workforce. Our policies and practices ensure equal opportunities for all, creating an environment where every employee can thrive.
We invest in cutting-edge digital technologies to enhance our services and improve customer experience. Our digital innovation initiatives streamline operations, making financial services more efficient and accessible.
Fostering
Good Governance
Integrity and transparency are at the core of Midland Microfin Ltd.’s operations. We are committed to upholding the highest ethical standards in all aspects of our business.
We continuously strengthen our ESG governance frameworks to ensure that our operations are responsible and sustainable. Our governance practices are designed to promote accountability and transparency.
We adhere to stringent ethical standards, ensuring that our business practices are conducted with integrity. Our commitment to ethics builds trust with our stakeholders and reinforces our corporate reputation.
We proactively manage and mitigate ESG risks to ensure the long-term sustainability and resilience of our operations. Our risk management strategies are aligned with best practices, enabling us to address challenges effectively and sustainably.